我的质疑信：
I have received your email regarding my outstanding account and I would like to address a few issues with the bill.
Firstly, I noticed that the bill refers to an 'acute eye' condition. This seems to be a misunderstanding. The term 'acute eye' generally refers to conditions characterized by a sudden onset or change in visual function, often lasting less than 24 hours. However, my actual issue pertains to a 'drive license test for amblyopia,' a chronic condition that develops over a longer period and affects visual acuity rather than sudden changes in vision.
Secondly, I would appreciate a more detailed breakdown of the bill. Specifically, could you provide an itemized list of services rendered, including the cost of each individual service? For instance, how much is the cost for half an hour of labor, what scans were performed and their respective costs, and so forth?
Lastly, I am keen to understand how the total amount of the bill was calculated. Could you please point me to where on your website the prices for these services are publicly disclosed? I believe transparency is crucial in this process, and it is necessary for me to verify the charges through a public source.
I appreciate your prompt attention to these matters. Looking forward to your response.
Best regards,
