背景是这样的，我以JSV签证来奥克兰刚一个月，在转换国内驾照的时候，在AA Center看那个视力测试没过（我有一个眼睛是弱视），然后AA Center的工作人员就让我去oscar wylee做视力测试报告。在oscar wylee，验光师看了之后，好像就跟我约了Greenlane Clinical Centre的眼科，然后第二天我就去了。去了之后排队，医生检查后，说我这个就是天生的，现在不能采取任何措施（本来就是这样），所以就回去了。今天我收到了个电话，是跟我检查地址的，因为我上个月搬家了，就把电子邮件，地址告诉了接线生，然后就收到了一个这样的账单。
我现在还没有买医疗保险，还在找工作中，请问这个账单应该怎么处理？可以拒绝掉这个账单吗？
邮件内容：
Dear Customer,
This email includes an important communication regarding your outstanding account with us. You are receiving this email because your company has past due invoices for which we are expecting payment, or because you requested an account statement. Please see the attached document for details.
If you have a query regarding this account please reply to this email as soon as you can. Otherwise we look forward to receiving your payment to clear your account.
Regards,
Collections Department
Jsv是什么签证？
你的VISA是不是2年有效？如果没有两年有效，那就是必须自付的。
建议，拿PR的过程中，不要节外生枝。
你要是没有缘由的不交，一定会被送到追债公司，那你的以后的申请PR基本就是黄掉了。
对方有告知义务，告诉你会被收费。除非，对方说了，你没听懂。
告知义务不一定医生亲口对你说，我这个检查要收费多少多少……可能人家挂墙收费标准，平时不注意的。
去验光师那里验光，肯定不是免费的……
去诊所，更加不免费……
默认，进门用人家服务就是要交钱的，只不过这里没有先收费再看病，这里先看病后收费，就这样……
谢谢大家的意见，我的本意是对这个账单感到有一些惊讶。进而我总结了以下的要点，按照下面的思路去回复邮件。
适时，适度，argue
但别耽误正事。
实在是不行，别较劲，八百多以后哪里都能挣出来。
先和对方的售后沟通一下，把你的诉求和理由一条条写清楚。如果不能满足你的诉求，那就让对方解释清楚。绕圈子回答含糊的就继续盯着问。沟通完以后，如果认为自己确实是占理的
直接去tribunal官网，那边流程写的都很清晰的，就一步步来。
事件描述
你的依据（你可以查一下对方行业的ethic codes，有没有明显违反的）
证据（和对方沟通的邮件，发票，预约凭证都算。你甚至可以再去诊所走一圈，确认那边有没有明示价目，位置是不是明显）
对方的一个自然人主体和联系方式（和此事相关的前提下，找职位最高的。因为得出庭，时间成本也是钱）
你的诉求（退最高100%的发票金额 + 诉讼费 - 有个几十刀的费用）
递交完以后，等tribunal和双方沟通，如果对方不接受你的提议，那就等确定开庭时间，到时候参加就行。如果对自己英语水平没信心，还可以要求翻译（他们的翻译水平其实也挺烂的，聊胜于无
）
我的质疑信：
I have received your email regarding my outstanding account and I would like to address a few issues with the bill.
Firstly, I noticed that the bill refers to an 'acute eye' condition. This seems to be a misunderstanding. The term 'acute eye' generally refers to conditions characterized by a sudden onset or change in visual function, often lasting less than 24 hours. However, my actual issue pertains to a 'drive license test for amblyopia,' a chronic condition that develops over a longer period and affects visual acuity rather than sudden changes in vision.
Secondly, I would appreciate a more detailed breakdown of the bill. Specifically, could you provide an itemized list of services rendered, including the cost of each individual service? For instance, how much is the cost for half an hour of labor, what scans were performed and their respective costs, and so forth?
Lastly, I am keen to understand how the total amount of the bill was calculated. Could you please point me to where on your website the prices for these services are publicly disclosed? I believe transparency is crucial in this process, and it is necessary for me to verify the charges through a public source.
I appreciate your prompt attention to these matters. Looking forward to your response.
Best regards,
今天收到了对方的回复，角色是一个Eligibility Administrator, 回复如下：
Any one who goes to Emergency Eye Clinic, the treatment is considered as an acute. If you needed a driver's license test for amblyopia you could have booked an appointment with the eye clinic.
There is no itemized charges for Emergency Eye Clinic. It's a standard charge. All charges are set by the hospital and all ineligible patients gets inoviced.
Sorry our prices are not listed on the website. If you need to verify the charges please contact our Consumer Liaison team. Email: feedback@adhb.govt.nz. Direct Dial: 09 3757048.
Dhb标准的甩开责任了
Collection每天都在追帐，员工非常暗黑性格的，解释什么都没用的。
读了楼主的故事，我觉得，真的没什么机会argue了，交钱吧。
feedback到ADHB的回复来了，还是坚持这个账单，我提到的三点述求一点都没有提，更不用说解释了。根据网友Jef的提示，我准备tribunal官网提交Argue了。我的本意不是对我获得的服务不认可，而是对这样的账单没有一个明确的收费标准，而且明显高于日常的一个质疑。
该交的钱一分也不会少，但是交得个不明不白，而且做了哪些detailed breakdown of the bill也没有列清楚，这才是我自己的本意
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